Office Hours

Office Hours

This very short video introduces the importance of office hours as part of developing feedback literacy. It emphasises that office hours (often called student hours) are open to everyone, and they are a chance to ask questions, discuss feedback, clarify course material, or talk about academic concerns. The key message is that attending office hours … Read more

How to Ask About Feedback

How to Ask About Feedback

This video tackles the awkwardness of asking about feedback and offers simple, practical phrases for doing so in various ways. By modelling a few easy prompts, it empowers students to engage with feedback more confidently.

When Feedback Is Not Clear

When Feedback Is Not Clear

This video contrasts two student approaches to feedback- one who asks immediately, and another who hesitates. It models how simple questions can transform unclear feedback into actionable insight.

Engaging with Feedback through a Dialogue

Asking for clarification

This resource helps students ask for clearer feedback. It offers simple language prompts and includes a realistic example. As a result, students can see how asking for clarification improves academic work. In addition, the example also shows how staying silent can hold them back.